Terms and Conditions

Please read these terms and conditions carefully before placing an order. If you do not agree to these terms, please don’t place your order. By accessing, browsing, using, placing an order, or registering with the Website, you confirm that you have read, understood, and agreed to these Website Terms in their entirety and are bound by them.

Pricing: We are committed to providing precise pricing and information on our website; however, there is still the possibility of an error. In such cases, when the price of a product is not displayed correctly on the website, we reserve the right to refuse or cancel your order. In the event that a product is mispriced or not available, we may, at our own preference, either contact you for further instructions or cancel your order without any notification.

Order Approval: Please note that products offered on our website are subject to availability and can be withdrawn without notice. Tread n Pearls reserves the right to refuse or cancel any order for any reason at any given time. There are cases when an order cannot be processed for various reasons. You may be asked to provide additional verification or information before we accept the order.

Returns: If you would like to return any product for any reason, first and foremost please email us at returns@treadnpearls.com. We will provide you with further information and guide you throughout the return process to ensure a smooth and hassle-free experience. Please do not post returns prior to emailing, as we will not be liable for any loss of the product and associated costs.

Complaints: If you have any concerns or disputes about the service, you agree to first try to resolve the dispute informally by contacting us through email at support@treadnpearls.com. If you contact us by any other method such as post, text messages, or voicemail, we cannot guarantee it would reach the relevant department. We have a dedicated team, available during working hours, to help and support our customers.

Image Variations: Please note that images and videos shown on our website are directly provided by designers/brands; there might be slight variations in the design, color, and size of the product. By placing an order, you accept up to a 5% variation from the image shown.

Copyrights: All property rights, whether registered or unregistered, in this website, information content on the website, and all the website design, including, but not limited to, text, graphics, software, photos, and their selection and arrangement, and all software compilations shall remain our property. All rights are reserved.

Changes: We reserve the right to change and update these website terms from time to time and recommend that you revisit this page regularly to keep informed of the current website terms that apply to your use of this website. By continuing to access, browse, and use this website, you will be deemed to have agreed to any changes or updates to our website terms.